NHS Digital Weight Management Programme with Liva: Real Support from Real Experts

Get truly personalised one-to-one care from qualified dietitians and nutritionists. No chatbots, no group sessions (unless you want them), no diets or gimmicks: just specialist support tailored to you.
Check Your EligibilityHow It Works
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12-week programme,
completely free

Why Choose Liva?

Your Own Qualified Expert

Work one-to-one with a registered dietitian, nutritionist, or healthcare professional, not a chatbot, not a generic facilitator. Our specialists have advanced qualifications and years of clinical experience supporting people just like you.

Support on Your Schedule

Asynchronous support means structured check-ins without the hassle of appointments. Your coach reviews your progress, goals, and questions in the app, then sends you a personalised video message tailored specifically to you and your data. Watch and rewatch it whenever suits you. All the benefits of regular check-ins, none of the inconvenience.

Truly Personalised Approach

No calorie counting. No points systems. No one-size-fits-all plans. We start where you are - whether you've tried every diet going or this is your first step. It's your journey, shaped around your life, your preferences, and your goals.

Personalised Video Check-ins:
The Liva Way

The Problem with Other Programmes

● Traditional appointments: Scheduling hassles, rushed consultations, forgetting what was discussed
● Generic apps: Chatbots that don't really know you, or endless text messages that feel overwhelming
● Group programmes: One-size-fits-all advice that doesn't address your specific situation

The Liva Solution

Every week, your qualified coach reviews the data you've logged - your goals, progress, setbacks, and questions. Then they record a personalised video message just for you, addressing your specific circumstances with professional, evidence-based guidance. Watch it whenever suits you. Rewatch it when you need reminding. It's structured support that fits your schedule.

Key Benefits

⏰ No appointments to attend or reschedule
🎯 Tailored to your data and progress
🔄 Watch multiple times at your pace
💬 Plus: send your questions/feedback/updates
via messages, and your coach will review them
👥 From a real, qualified professional (not a chatbot)
🌍 Available in over 22 languages

Am I Eligible for the Free NHS Programme?

You may be eligible if you:
  • Are 18 years or older
  • Have a BMI of 30+ (or 27.5+ if you're from a Black, Asian, or minority ethnic background)
  • Have been diagnosed with diabetes, high blood pressure, or both
  • Have access to a smartphone or tablet
Speak to your GP or local pharmacist to get a referral. They can confirm your eligibility and refer you to the NHS Digital Weight Management Programme directly.
Download Referral Information Sheet

Your 12-Week Journey with Liva

Step 1: Get Started (Week 1)

Download the Liva app and complete a personalisation quiz that helps us understand you, your health, your goals, and what you've tried before. Then, choose a time that suits you for an optional welcome session with your dedicated coach: a qualified dietitian or nutritionist. They'll review your assessment, get to know you better, and create your personalised action plan together.
We support you in over 22 languages. The app automatically adapts to your phone's language, and we'll match you with a coach who speaks your preferred language. Just let us know, and we'll connect you with the perfect coach for you.

Step 2: Build Your Foundation (Weeks 2-6)

Weekly check-ins via the Liva app, but not like other programmes. Your coach reviews the data you've logged (your progress, goals, metrics, and any questions), then records a personalised video message specifically for you. It's like having a regular appointment, but you can watch it whenever suits you: commuting, lunchtime, bedtime. Watch it multiple times if you need to. No appointment booking, no being tied to a specific time, no overwhelming back-and-forth messaging trying to explain everything in text.

Your coach helps you identify small, strategic habits to build, one at a time. Not a massive overhaul, but tiny shifts that compound. Maybe it's drinking water before your morning coffee, or taking a 10-minute walk after lunch. These become automatic over time, so you're not constantly battling yourself."
Why This Works Better: Unlike traditional appointments (where you need to be available at set times) or generic chatbot responses (that aren't tailored to you), Liva gives you the structure and personalisation of regular check-ins with total flexibility. Your coach sees your whole picture and responds with thoughtful, data-based guidance you can absorb at your own pace.

Plus: Message your coach anytime with questions via secure text chat. They'll respond during the next video message.

Step 3: Maintain & Thrive (Weeks 7-12)

Weekly check-ins via the Liva app, but not like other programmes. Your coach reviews the data you've logged (your progress, goals, metrics, and any questions), then records a personalised video message specifically for you. It's like having a regular appointment, but you can watch it whenever suits you: commuting, lunchtime, bedtime. Watch it multiple times if you need to. No appointment booking, no being tied to a specific time, no overwhelming back-and-forth messaging trying to explain everything in text.

Your coach helps you identify small, strategic habits to build, one at a time. Not a massive overhaul, but tiny shifts that compound. Maybe it's drinking water before your morning coffee, or taking a 10-minute walk after lunch. These become automatic over time, so you're not constantly battling yourself."

Step 4: Beyond the Programme

Keep using the Liva app to track your progress even after the 12 weeks end. The habits you've built and the knowledge you've gained are yours for life.
Want peer support too? You can choose to join a private community group if that appeals to you, but it's entirely optional. Your one-to-one support remains at the heart of your programme.

Why Liva Participants Succeed

The Best of Both Worlds

Traditional appointments mean scheduling hassles and trying to remember everything discussed. Generic apps give you chatbots or endless messaging. Liva gives you structured, personalised video reviews from your dedicated coach, based on YOUR data, YOUR progress, YOUR questions, that you watch when it suits you. It's the accountability and expertise of regular appointments with the convenience of digital.
  • No appointment booking or rescheduling stress
  • Watch your coach's guidance multiple times
  • Your coach sees your full progress picture before responding
  • Professional, thoughtful advice (not rushed consultations or generic chatbot responses)
  • Not drowning in back-and-forth messages trying to explain yourself

No Diet, No Gimmicks

We're not pushing a specific diet, meal replacements, or restrictive plans. Instead, we help you understand what works for YOUR body and lifestyle. This is about sustainable change, not quick fixes.

Coaches Who Are Highly Qualified

Our 'coaches' aren't just well-being enthusiasts - they're registered dietitians, nutritionists, and healthcare professionals with specialist training in the psychology of habit & behaviours. They understand the science of nutrition, behaviour change, and how to support people with complex health needs.
  • Registered Dietitians (RD)
  • Registered Nutritionists (RNutr)
  • SCOPE-certified specialists in weight management
  • Healthcare professionals specialising in chronic conditions
  • Level 4 Obesity & Weight Management Personal Trainers

Evidence-Based, Not Trendy

Everything we recommend is grounded in the science of lifestyle & behaviour change. We've developed our resources specifically for people who've been on every diet, heard all the advice, and need something more sophisticated than 'eat less, move more.

A Rare Opportunity

This level of personalised support from qualified professionals would typically cost hundreds of pounds. Through the NHS programme, it's completely free. It's a genuine opportunity to access expert care tailored to you - without the price tag.

Included in Your Programme

1
Your Personal Coach (available in over 22 languages):

One-to-one support from a qualified professional

2
Personalised Video Check-ins:

Weekly progress reviews tailored to your data, watch whenever suits you

3
1 x 30-minute Video Consultation:

Choose when it suits you, either at the beginning to meet your coach ‘in real time’ or at a time later in the programme

4
Liva App

Track progress, message your coach, access resources (adapts to your phone's language)

5
Evidence-Based Resources:

Articles, guides, and tools developed for real results

6
Habit-Building Framework:

Small, strategic changes that stick (not overwhelming overhauls)

7
Action Planning:

Personalised goals and strategies that work for YOUR life

8
Flexible Messaging:

Text your coach anytime, get responses within 24 hours

What Liva Participants Say

"I've tried every diet going. What made Liva different was having someone who actually listened to ME and didn't just give me a meal plan. My coach understood my relationship with food and helped me change things sustainably."
(Sarah, Programme Graduate)

"The video check-ins were game-changing. My coach watched my progress in the app, then sent me a personal video every week reviewing everything: what was working, where I was struggling, specific advice just for me. I could watch it on my commute and go back to it when I needed reminding. So much better than trying to fit appointments into my schedule or explain everything over text."
(James, Programme Graduate)

"I was sceptical at first. I thought it would be like other apps with automated responses. But my coach was an actual dietitian who gave me proper, professional advice tailored to my diabetes. Game-changer." (Priya, Programme Graduate)

"What surprised me most was how we didn't try to change everything at once. My coach helped me build one small habit at a time, like drinking water first thing, then later adding a short walk after lunch. Six months later, these things are just what I do. I'm not 'on a diet,' I'm just living differently."
(Michael, Programme Graduate)

NHS Digital Weight Management Programme with Liva: Real Support from Real Experts
Get truly personalised one-to-one care from qualified dietitians and nutritionists. No chatbots, no group sessions (unless you want them), no diets or gimmicks: just specialist support tailored to you.
Check Your Eligibility
How It Works
4.9/5
12-week programme,
completely free

Why Choose Liva?

Your Own Qualified Expert
Work one-to-one with a registered dietitian, nutritionist, or healthcare professional, not a chatbot, not a generic facilitator. Our specialists have advanced qualifications and years of clinical experience supporting people just like you.
Support on Your Schedule
Asynchronous support means structured check-ins without the hassle of appointments. Your coach reviews your progress, goals, and questions in the app, then sends you a personalised video message tailored specifically to you and your data. Watch and rewatch it whenever suits you. All the benefits of regular check-ins, none of the inconvenience.
Truly Personalised Approach
No calorie counting. No points systems. No one-size-fits-all plans. We start where you are - whether you've tried every diet going or this is your first step. It's your journey, shaped around your life, your preferences, and your goals.

Personalised Video
Check-ins: The Liva Way

The Problem with Other Programmes
Traditional appointments: Scheduling hassles, rushed consultations, forgetting what was discussed
Generic apps: Chatbots that don't really know you, or endless text messages that feel overwhelming
Group programmes: One-size-fits-all advice that doesn't address your specific situation
The Liva Solution
Every week, your qualified coach reviews the data you've logged - your goals, progress, setbacks, and questions. Then they record a personalised video message just for you, addressing your specific circumstances with professional, evidence-based guidance. Watch it whenever suits you. Rewatch it when you need reminding. It's structured support that fits your schedule.

Key Benefits

No appointments to attend or reschedule
Tailored to your data and progress
Watch multiple times at your pace
Send your updates & questions via direct message for your coach to review
From a real, qualified professional
Available in over 22 languages

Am I Eligible for the Free NHS Programme?

You may be eligible if you:
Are 18 years or older
Have a BMI of 30+ (or 27.5+ if you're from a Black, Asian, or minority ethnic background)
Have been diagnosed with diabetes, high blood pressure, or both
Have access to a smartphone or tablet
Speak to your GP or local pharmacist to get a referral. They can confirm your eligibility and refer you to the NHS Digital Weight Management Programme directly.
Download Referral Sheet

Your 12-Week Journey with Liva

Week 1
Weeks 2-6
Weeks 7-12
Beyond the Programme
1
Get Started (Week 1)
Download the Liva app and complete a personalisation quiz that helps us understand you, your health, your goals, and what you've tried before. Then, choose a time that suits you for an optional welcome session with your dedicated coach: a qualified dietitian or nutritionist. They'll review your assessment, get to know you better, and create your personalised action plan together.
Mobile app available on:
We support you in over 22 languages. The app automatically adapts to your phone's language, and we'll match you with a coach who speaks your preferred language. Just let us know, and we'll connect you with the perfect coach for you.
2
Build Your Foundation
(Weeks 2-6)
Weekly check-ins via the Liva app, but not like other programmes. Your coach reviews the data you've logged (your progress, goals, metrics, and any questions), then records a personalised video message specifically for you. It's like having a regular appointment, but you can watch it whenever suits you: commuting, lunchtime, bedtime. Watch it multiple times if you need to. No appointment booking, no being tied to a specific time, no overwhelming back-and-forth messaging trying to explain everything in text.
Why This Works Better: Unlike traditional appointments (where you need to be available at set times) or generic chatbot responses (that aren't tailored to you), Liva gives you the structure and personalisation of regular check-ins with total flexibility. Your coach sees your whole picture and responds with thoughtful, data-based guidance you can absorb at your own pace.
Plus: Message your coach anytime with questions via secure text chat. They'll respond during the next video message.
3
Maintain & Thrive (Weeks 7-12)
Focus on building lasting habits and confidence. Continue tracking your progress, refining your approach, and getting expert input. Many participants find this phase is where everything 'clicks'.
Your coach helps you identify small, strategic habits to build, one at a time. Not a massive overhaul, but tiny shifts that compound. Maybe it's drinking water before your morning coffee, or taking a 10-minute walk after lunch. These become automatic over time, so you're not constantly battling yourself.
Steps
15,321 steps
Goal: 7,500 steps a day
Exercise
1 hr
Goal: 3 hr per week
4
Beyond the Programme
Keep using the Liva app to track your progress even after the 12 weeks end. The habits you've built and the knowledge you've gained are yours for life.
Still want coach support? You can opt for a low-cost extension of your programme, for as long as you need.
Want peer support too? You can choose to join a private community group if that appeals to you, but it's entirely optional. Your one-to-one support remains at the heart of your programme.

Why Liva Participants Succeed

The Best of Both Worlds
Traditional appointments mean scheduling hassles and trying to remember everything discussed. Generic apps give you chatbots or endless messaging. Liva gives you structured, personalised video reviews from your dedicated coach, based on YOUR data, YOUR progress, YOUR questions, that you watch when it suits you. It's the accountability and expertise of regular appointments with the convenience of digital.
No appointment booking or rescheduling stress
Watch your coach's guidance multiple times
Your coach sees your full progress picture before responding
Professional, thoughtful advice (not rushed consultations or generic chatbot responses)
Not drowning in back-and-forth messages trying to explain yourself
No Diet, No Gimmicks
We're not pushing a specific diet, meal replacements, or restrictive plans. Instead, we help you understand what works for YOUR body and lifestyle. This is about sustainable change, not quick fixes.
Coaches Who Are Highly Qualified
Our 'coaches' aren't just well-being enthusiasts - they're registered dietitians, nutritionists, and healthcare professionals with specialist training in the psychology of habit & behaviours. They understand the science of nutrition, behaviour change, and how to support people with complex health needs.
Registered Dietitians (RD)
Registered Nutritionists (RNutr)
SCOPE-certified specialists in weight management
Healthcare professionals specialising in chronic conditions
Level 4 Obesity & Weight Management Personal Trainers
Evidence-Based, Not Trendy
Everything we recommend is grounded in the science of lifestyle & behaviour change. We've developed our resources specifically for people who've been on every diet, heard all the advice, and need something more sophisticated than 'eat less, move more.
A Rare Opportunity
This level of personalised support from qualified professionals would typically cost hundreds of pounds. Through the NHS programme, it's completely free. It's a genuine opportunity to access expert care tailored to you - without the price tag.

What You'll Get

Your Personal Coach
(available in over 22 languages): One-to-one support from a qualified professional
Personalised Video Check-ins
Weekly progress reviews tailored to your data, watch whenever suits you
1 x 30-minute Video Consultation
Choose when it suits you, either at the beginning to meet your coach ‘in real time’ or at a time later in the programme
Liva App
Track progress, message your coach, access resources (adapts to your phone's language)
Evidence-Based Resources
Articles, guides, and tools developed for real results
Habit-Building Framework
Small, strategic changes that stick (not overwhelming overhauls)
Action Planning
Personalised goals and strategies that work for YOUR life
Flexible Messaging
Text your coach anytime, get responses within 24 hours
Optional Community
Join a private group chat if you'd like peer support

What Liva Participants Say

“I've tried every diet going. What made Liva different was having someone who actually listened to ME and didn't just give me a meal plan. My coach understood my relationship with food and helped me change things sustainably.”
Sarah, Programme Graduate
“I was sceptical at first. I thought it would be like other apps with automated responses. But my coach was an actual dietitian who gave me proper, professional advice tailored to my diabetes."
Priya, Programme Graduate
“The video check-ins were game-changing. My coach watched my progress in the app, then sent me a personal video every week reviewing everything: what was working, where I was struggling, specific advice just for me. I could watch it on my commute and go back to it when I needed reminding. So much better than trying to fit appointments into my schedule or explain everything over text.”
James, Programme Graduate

Your Questions Answered

1. How do I get referred to the programme?
Speak to your GP or local pharmacist. They can check your eligibility (BMI over 30, or 27.5+ if you're from a Black, Asian, or minority ethnic background, plus Type 2 diabetes and/or high blood pressure) and refer you via the NHS Hub. The referral process is straightforward - they complete a digital form, you’ll get invited to complete an online form from the NHS hub and you’ll be offered to select a service of your choice where you’ll be able to choose Liva
2. How quickly can I start after referral?
Usually within a few days. Once we receive your referral, we'll send you an invitation to download the Liva app. You'll complete your personalisation assessment (takes about 10-15 minutes), then you can schedule your optional welcome session with your coach at a time that suits you. Most people are up and running within a week of referral.
3. How do the video check-ins work?
Each week, you'll log your progress, goals, and any questions in the Liva app (takes just a few minutes). Your coach reviews everything you've logged, then records a personalised video message specifically for you, addressing your progress, answering your questions, and giving you tailored guidance. You'll get a notification when it's ready, and you can watch it whenever suits you: on your commute, during lunch, in the evening. You can rewatch it as many times as you need. It's structured support without the hassle of booking appointments.
4. What if English isn't my first language?
We support over 22 languages. The Liva app automatically adapts to match your phone's language settings, and we'll match you with a coach who speaks your preferred language fluently. Just let us know your language preference when you sign up, and we'll connect you with the perfect coach for you.
5. What if I've tried everything and nothing's worked?
You're exactly who this programme is designed for. We've built our approach specifically for people who've been on every diet, heard all the advice, and are frankly fed up with gimmicks and quick fixes. Our coaches are qualified professionals (dietitians and nutritionists) who understand why traditional diets fail. Instead of giving you another meal plan or points system, we help you build sustainable habits that work for your life. We focus on small, strategic changes that actually stick, not willpower-based restrictions that inevitably fail. Many of our most successful participants came to us feeling sceptical and exhausted from years of trying.
6. Will I have to attend group sessions?
No. Your support is entirely one-to-one with your dedicated coach. Some programmes force you into group chats, but we know that doesn't work for everyone. If you'd like to join an optional private community of other participants for peer support, that's available, but it's completely your choice. Your core support remains personal and private.
7. Do I need to follow a specific diet?
Absolutely not. We don't push any particular diet, meal replacements, or restrictive eating plans. No counting points, no calorie tracking (unless you find that helpful), no forbidden foods. Instead, we help you understand what works for your body, your lifestyle, and your preferences. Your coach will work with you to make changes that feel sustainable and realistic, not punishing or restrictive.
8. Will I need to make massive changes to my life?
No. We focus on small, manageable shifts that build over time. Rather than trying to overhaul everything at once (which rarely works), we help you identify one or two small habits to start with. Maybe it's drinking a glass of water before your morning coffee, or taking a 10-minute walk after lunch. Once that becomes automatic, you build the next small habit. These tiny changes compound over time, so you're making real progress without feeling overwhelmed or like you're constantly battling yourself.
9. What happens if I miss a week?
Life happens, and we understand that. The programme is designed to be flexible. If you miss logging your progress one week, you can catch up when you're able. Your coach will continue to support you and work with you to get back on track. Missing a week doesn't mean you've failed or that you're out of the programme. This is about long-term sustainable change, not perfection.
10. Can I choose my coach?
Yes. When you sign up, you'll be able to see available coaches and choose the one you'd like to work with. If you have a language preference or any specific needs, just let us know and we'll match you accordingly. If for any reason you feel your coach isn't the right fit, you can request a change. We want you to feel comfortable and supported.
11. Is it really free?
Yes, completely free through the NHS Digital Weight Management Programme. There are no hidden costs, no charges for the app, and no fees for your coach's support. This level of personalised care from qualified dietitians and nutritionists would typically cost hundreds of pounds privately. Through the NHS programme, it costs you nothing.
12. What happens after the 12 weeks?
You'll keep access to the Liva app so you can continue tracking your progress if you wish. More importantly, the habits you've built and the knowledge you've gained are yours for life. Many participants find that by week 12, their new routines have become automatic. We also offer subsidised continued maintenance support. Your coach will discuss next steps with you as you near the end of your 12 weeks.
Take the First Step Today
If you're living with obesity and have diabetes or high blood pressure, this programme could be the support you've been looking for. Speak to your GP or local pharmacist to get your referral.
Questions about the programme?
Email us at help@livahealth.com